Cancellatons and Returns

Last Revised: March 2024

At Eastland Switchgears Pvt. Ltd., we value your satisfaction and strive to ensure a seamless online shopping experience. Please take note of the following guidelines regarding cancellations and returns:

Condition of Returned Items:
All returned items must be in their original, unopened packaging.
Ensure that all labels and tags are intact and securely attached to the product.

Eligibility for Returns:
Items can only be returned in cases of faults or defects. We strictly adhere to a “No Return” policy for reasons other than faults or defects.

Thorough Inspection Process:
Our dedicated team conducts a comprehensive inspection upon receiving returned goods. This meticulous process ensures that the returned items meet our quality standards.

Refund Processing Time:
Kindly allow up to 15 working days for the refunded funds to reflect in your account. We appreciate your patience as we diligently process and verify all refund transactions.

Replacement Availability:
In the event that a replacement is unattainable due to stock constraints or other reasons, we will promptly initiate a refund.

Notification via Email:
You will be notified of the refund status and any related updates via email. For any further assistance, please reach out to us at

At Eastland Switchgears Pvt. Ltd., we are committed to ensuring that your concerns are addressed promptly and efficiently. Our transparent and customer-centric approach underscores our dedication to providing a positive and satisfying shopping experience.

Thank you for choosing Eastland Switchgears Pvt. Ltd. for your electrical solutions.

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