At Eastland Switchgear Pvt. Ltd., we highly value your privacy and are committed to safeguarding your personal information. When you engage with us by placing an order, creating an account, or subscribing to our newsletter, rest assured that we adhere to a stringent privacy policy.
Your private life remains just that – private. We do not share your comprehensive personal and order details with third-party affiliates or advertising partners. However, for the sole purpose of delivering your order, we may share your contact information, such as phone number and email address, exclusively with our trusted delivery partners.
Shipping
Our standard delivery time typically ranges between 7-10 working days to ensure your orders reach you promptly.
Cancellation
If you choose to cancel your order before it is packed and shipped, we guarantee a full 100% refund. However, in the event of a cancellation post-shipment, logistics and reverse logistics charges will be deducted, and the remaining balance will be refunded within 15 days.
Returns
Please be aware that all returned items must be in their original, unopened packaging, complete with all labels and tags attached. Items can only be returned in cases of faults. Our team conducts a thorough inspection upon receipt of returned goods. Kindly allow up to 15 working days for the refunded funds to reflect in your account. Should a replacement be unattainable, we will promptly issue a refund and notify you via email info@eastlandswitchgears.com.
Your trust in Eastland Switchgear Pvt. Ltd. is of utmost importance to us, and we are dedicated to providing a secure and transparent shopping experience for our valued customers.